Lost or Stolen Cards

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If your BrandBank debit card is lost or stolen, report it immediately. 

For lost or stolen debit cards call: 1.800.264.5578

To report a fraudulent transaction or to dispute a charge call: 1.866.987.1457  Monday-Friday  8 am to 8 pm EST  Closed on Federal Holidays.

If your BrandBank credit card is lost or stolen, report it immediately.

For lost or stolen personal credit cards call: 1.800.558.3424 

For lost or stolen business credit cards call: 1.866.552.8855

To report a fraudulent transaction or to dispute a charge call: 1.866.234.4691  Monday-Friday  8 am to 8 pm EST  Closed on Federal Holidays.